Automotive Service Manager-GM Experienced

Pride Chevrolet; Lynn (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A renowned Chevrolet dealership seeks an experienced Automotive Service Manager to lead a busy service department. Candidates should possess a solid background in automotive retail management, exceptional leadership skills, and a commitment to customer satisfaction. Join a dynamic team and benefit from a competitive salary and enduring career growth.

Benefits

Medical, vision and dental insurance

Life Insurance - company paid Basic Life and Voluntary Life

Flexible Spending Accounts

Short-term and long-term disability

Paid holidays and vacation time

401k with company match

Employee purchase and discount program

Qualifications

• 2 - 4 years of management experience in a GM dealership required.
• Successful experience in automotive retail management.
• Ability to work extended hours and Saturdays when necessary.

Responsibilities

• Hire, train, manage and retain service team.
• Meets department financial objectives by analyzing variances.
• Maintain customer follow up system that encourages repeat business.

Skills

Management experience

Strong work ethic

Communication skills

Leadership skills

Customer service focus

Education

Valid driver's license

Job description

AUTOMOTIVE SERVICE MANAGER

If you are an experienced Service Managerwith GM and have a proven track record of success and drive to provide the highest level of customer satisfaction or an Asst. Service Manager looking to take that next step in your career, then we are looking for you to join our Chevrolet dealership. Come experience a new opportunity in a dynamic and busy service department. Pride Motor Group offers a very competitive salary, outstandingbenefits package, and safe and friendly work environment.

RESPONSIBILITIES

• Hire, train, manage and retain service team not limited to advisors and technicians
• Ability to listen, communicate effectively and resolve conflict with customers, employee and co-workers
• Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions
• Manage and maintain factory standards for warranty claims
• Maintain high CSI rating by handling customer complaints immediately and appropriately
• Maintain customer follow up system that encourages repeat and referral business
• Establishes department goals and objectives, measures progress, analyzes results and makes improvements as needed
• Manages required training to comply with manufacturers
• Manage shop productivity, labor hours, cost of sale and operating expenses to provide for a profitable department

QUALIFICATIONS

• 2 - 4years of management experience in a GMdealership required
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment
• Successful experience in automotive retail management
• Strong communication and leadership skills
• Valid and cleandriver’s license
• Ability to work extended hours and Saturdays when necessary
• Strong focus on providing excellent customer service

BENEFITS

• Medical, vision and dental insurance
• Life Insurance - company paid Basic Life and Voluntary Life
• Flexible Spending Accounts
• Short-term and long-term disability
• Paid holidays and vacation time
• 401k with company match
• Employee purchase and discount program

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check.Interested candidates must possess a valid driver's license and have a satisfactory driving record.