Automotive Service Manager — Fast-Track Leadership

The Goodyear Tire & Rubber Company; North Canton (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

The Goodyear Tire & Rubber Company operates auto service centers nationwide and offers training and advancement opportunities. The Service Manager role focuses on effective department management, guest service, and sales through tire and service offerings.

This position requires leadership, reliability, and the ability to coordinate technicians and guests while upholding safety standards and company policies.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• No relocation is being offered for this position

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate warranties, promotions, and advertisements.
• Utilize tools to make recommendations to guests based on manufacturer guidelines.
• Maintain a clean and safe work area.
• Perform general manual tasks including lifting tires and wheels as needed.

Skills

Leadership

Customer service

Sales

Scheduling

Training

Job description

The Goodyear Tire & Rubber Company operates auto service centers nationwide and offers training and advancement opportunities. The Service Manager role focuses on effective department management, guest service, and sales through tire and service offerings.

This position requires leadership, reliability, and the ability to coordinate technicians and guests while upholding safety standards and company policies.