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A leading automotive service provider is seeking an Automotive Service Manager to oversee and manage the daily operations of their service department. The ideal candidate will ensure timely repairs, provide exceptional customer service, and lead a team of automotive technicians. The position offers a competitive salary along with comprehensive benefits, including health insurance and a 401K plan. If you possess strong leadership skills and a profound knowledge of automotive services, apply to join a dynamic team dedicated to customer satisfaction.
Responsibilities:
- Assist with overseeing and manage the daily operations of the automotive service department
- Ensure efficient and timely completion of all automotive repairs and services
- Provide exceptional customer service and address customer inquiries and concerns
- Schedule and assign work to automotive technicians
- Monitor technician performance and provide feedback and coaching as needed
- Maintain accurate records of repairs, services, and customer interactions
- Stay up-to-date with industry trends, technologies, and regulations
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
Qualifications:
- Previous experience in automotive service management or a related role
- Strong knowledge of automotive repair and maintenance procedures
- Excellent leadership and communication skills
- Ability to prioritize tasks and manage time effectively
- Proficient computer skills, including knowledge of automotive software systems
- Valid driver's license with a clean driving record
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.