Automotive Service Manager

Ciocca Automotive; Ewing (NJ); On-site; USD 125,000 - 175,000; Full time

Job summary

A leading automotive group is looking for an Automotive Service Manager to join their team in Ewing, NJ. You will oversee the service department's operations, ensuring high standards and excellent customer satisfaction. With strong growth potential, the role offers a competitive salary and a comprehensive benefits package, including health insurance and a retirement plan.

Benefits

401(k) Retirement Plan (with employer match)

Paid Holidays & Paid Time Off

Medical, Dental, Vision, FSA, HSA plans

Collaborative, supportive team environment

Employee assistance program

Service & parts discounts

Community service opportunities

Employee engagement events

Discounts for Philadelphia Flyers events

Qualifications

• Experience as an Automotive Service Manager in a dealership setting preferred.
• Ability to coach and mentor staff.
• Encourage and protect a positive culture.

Responsibilities

• Assess present and future needs and profit opportunities of the service department.
• Hire, coach, lead, train, and supervise automotive technicians and advisors.
• Ensure policies and objectives are effectively applied within the department.

Skills

Strong work ethic

Coaching and mentoring

Process adherence

Job description

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Ciocca NJ Kia Inc is seeking an experienced Automotive Service Manager to join our growing team! With 52 dealerships and 25 brands throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!

• Salary: $125,000-$175,000
• Schedule: Mon-Fri/ Saturdays as Needed
• Proven career path, promotional opportunities - Fixed Operations Director roles available!
  
  

Why choose Ciocca Automotive?

• Competitive & industry leading pay scale
• Modern, state of the art technology & software using CDK Service - iPads, Hunter alignment quick check machines
• Use of video multi-points, texting, and digital software through My Kaarma
• Air climate control AC shops with high-speed doors
• Collaborative, supportive team environment
• Proven career path, promotional opportunities
• Service & parts discounts!
• Employee engagement events
• Philadelphia Flyer's partnership - discounted tickets for Wells Fargo events!
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
• Company Paid Life-Insurance
  
  

Responsibilities Include But Are Not Limited To

• Assesses present and future needs, trends, and profit opportunities of the service department
• Establishes short and long-term operating and financial objectives for the service department, within the Company’s overall plans and policies
• Ensures that approved policies and objectives are clearly understood and effectively applied within the department
• Reviews and appraises the results of the activities within the departments and takes appropriate action, as necessary
• Hires, coaches, leads, trains, and supervises automotive technicians and advisors
• Works to consistently improve CSI and performance of advisors
  
  

Qualifications Include But Are Not Limited To

• Experience as an Automotive Service Manager in a dealership setting preferred
• Strong work ethic and willingness to get the job done
• Encourage and protect positive culture
• Extremely focused on following and guarding processes
• Ability to coach and mentor staff
• MUST be willing to adapt to Ciocca culture, processes, and procedures
  
  

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Automotive

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