Remote Field Service Manager

CyberCoders; City of Syracuse (NY); Remote; USD 110,000 - 165,000; Full time

Job summary

A leading company in the staffing and recruiting industry is seeking a Field Service Manager in Syracuse, NY. This position involves technical support for the installation and calibration of smart motor systems across the US, requiring travel to customer sites. The ideal candidate will have hands-on experience in electrical diagnostics, along with a degree in Engineering and strong problem-solving skills. The role offers a competitive salary within a dynamic and supportive work environment.

Benefits

Health/Dental/Vision

PTO

401k Match

Life Insurance

Paternity Leave

Qualifications

• Experience in hands-on installation and troubleshooting of smart motor technologies.
• Ability to read and understand technical drawings, including schematics.
• Five years of experience in various motor technologies.

Responsibilities

• Lead setup and commissioning of intelligent motor systems.
• Provide on-site diagnostics and assist with startup.
• Coach field technicians on best practices for installations.

Skills

Electrical diagnostics

Troubleshooting

Analytical thinking

Problem-solving

Communication skills

Education

Associate degree in Electrical Engineering

Technical certification in electrical systems

Job description

1 day ago Be among the first 25 applicants

This range is provided by CyberCoders. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $165,000.00/yr

Position Overview

This role focuses on delivering hands-on technical support for the setup and activation of advanced motor systems across the US. It involves frequent customer site visits to ensure smooth installation, commissioning, and troubleshooting of smart motor technologies.

Duties & Responsibilities

• Lead the setup and commissioning of intelligent motor systems at customer locations.
• Align rotating machinery using precision tools such as dial gauges or laser alignment systems.
• Coach and guide field technicians on best practices for installing smart motor equipment.
• Provide on-site diagnostics and startup assistance, documenting findings and recommendations in detailed reports.
• Independently identify and resolve technical issues to prevent delays or equipment damage.
• Diagnose and repair smart motor systems and related components.
• Support the assembly and modification of motor units, including fabrication and repair tasks.
• Collaborate with service and monitoring teams to ensure optimal system performance.
• Coordinate field personnel for system installations and activations.
• Monitor and interpret key performance indicators for motor systems to identify trends and potential issues.
• Ensure all installation steps are completed and documented before project handoff.
• Alert management to any shortages in tools or supplies to maintain readiness.
• Keep tools and equipment in good working order and report any maintenance needs.
• Promote a strong safety culture by following and encouraging adherence to safety protocols.
• Uphold organizational values and contribute to a respectful, team-oriented work environment.
  
  

Preferred Qualifications & Skills

• Associate degree in Electrical Engineering or a related field is preferred.
• Technical certification in electrical or electronic systems is a plus.
• A restricted electrical license or equivalent experience (5+ years) is desirable.
• Strong background in electrical diagnostics and troubleshooting.
• Ability to read and understand technical drawings, including schematics and P&IDs.
• Familiarity with motor control systems and industrial process controls.
• At least five years of hands-on experience with various motor technologies.
• Experience in reliability and preventative maintenance is advantageous.
• Leadership or supervisory experience is highly valued.
• Strong communication skills in English, both written and spoken.
• Excellent analytical thinking and problem-solving abilities.
• Willingness to continue learning and growing professionally.
• Comfortable using Microsoft Office tools (Word, Excel, PowerPoint).
• Knowledge of quality assurance practices.
• Commitment to modern safety standards and practices.
• Professional demeanor and strong interpersonal skills.
• Flexibility to travel frequently in support of business operations.
  
  

Benefits

• Health/Dental/Vision
• PTO
• 401k Match
• Life Insurance
• Paternity Leave
  
  

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

[e-mail]

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JH18-1856913 -- in the email subject line for your application to be considered.***
  
  

Jasmine Hill - Executive Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

This job was first posted by CyberCoders on 06/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Staffing and Recruiting

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