Automotive Service Manager

Midas International, LLC; Short Pump (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Midas International, LLC is seeking an automotive service manager to lead service department activities at their retail store. The role involves managing technicians, providing excellent customer service, and overseeing repair processes. Ideal candidates should have automotive knowledge and previous management experience, along with strong leadership skills.

Qualifications

• Minimum 2 years of store or service manager experience required.
• Valid driver's license is necessary.
• Ability to work flexible retail hours including weekends, evenings, and holidays.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee complete vehicle inspections.
• Maintain inventory counts and ensure cleanliness of the facility.

Skills

Leadership ability

General automotive knowledge

Customer service

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

I want to get text messages for this job from Midas RVA.

Do you have any employment experience as a service or store manager of an auto repair facility? *

Do you have any active state-specific auto repair or auto repair technical school certifications? *

How many years of customer service experience do you have? *

Are you willing to work weekends and holidays as needed? *

Do you have a valid driver’s license? *

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11463 W Broad St

11463 W Broad St, Richmond, VA 23233, USA

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I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.