Automotive Service Manager

Big Brand Tire & Service; Santa Monica (CA); On-site; USD 58,000 - 85,000; Full time

Job summary

A leading automotive service provider seeks an Automotive Service Manager to lead performance, enhance customer satisfaction, and drive sales at their Santa Monica location. The ideal candidate will have a solid background in automotive retail management, communicate effectively, and possess a strong sales acumen. This role offers a competitive salary structure, career growth opportunities, and a supportive team environment focused on excellence in service and development.

Benefits

Competitive hourly rates

High commission earning potential

ASE certification reimbursement

Paid vacation and holidays

Medical, dental, and life insurance

401k plan with company match

Employee discounts

Qualifications

• 1 year of automotive tire retail and service repair sales experience.
• 1 year of management experience.
• Experience in a fast-paced environment.

Responsibilities

• Meet or exceed performance targets based on company strategies.
• Liaise between guests and service team to ensure satisfaction.
• Train to become a product expert and sell tires, wheels, and services.

Skills

Communication

Sales

Customer Service

Detail Orientation

Job description

Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)

What is the job?

• Meet or exceed performance targets by understanding and following company strategies
• Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests
• Be the liaison between our guests and our service team
• We will train you to become product experts and be able to sell tires and wheels in addition to services and repairs
• Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers

What will make you a great fit for our team?

• Excellent communication skills to communicate effectively with our guests and our team members.
• 1 year of automotive tire retail and service repair sales and 1 year of experience in a management capacity.
• Have 1 year of experience in automotiveindustry or related field.
• Experience working face to face with guests in a fast-paced environment
• Demonstrate confidence in ability to communicate, advise, recommend and make sales
• Being detail oriented and demonstrating an eagerness to learn and grow with the company
• Have the willingness to learn and be cross-trained so you can master sales as well as hands-on services and repairs
• Must have a clean driving record and a valid driver’s license
• Be physically able to lift 70 lbs. and endure continuous crouching, bending and turning.

What does Big Brand Tire have to offer?

• Great Manager Incentive and Commission plans
• Earning power and opportunity to master your managing, sales, and service skills
• Professional development and career progression
• Training and mentorship to help you become experts, along with the opportunity for a long-term career

Perks and Benefits we’ll provide you with:

• Competitive hourly rates, high commission earning power, potential for manager incentive bonus, $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)
• Work-life balance
• Excellent career progression opportunities
• ASE certification reimbursement
• Paid vacation and holidays
• Medical, dental and life insurance
• Vision, voluntary life, and accident insurance available
• 401k plan with company match
• Employee discounts & perks
• Competent team members

Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV, TX, OK, LA, ID and growing fast, we strive to maintain that family feel, because that’s how it all started. The Big Brand Tire & Service family also includes American Tire Depot, Robertson Tire, and Tire World. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!