Automotive Service Manager

American Tire Depot; Huntington Beach (CA); On-site; USD 58,000 - 85,000; Full time

Job summary

American Tire Depot is seeking a dedicated Automotive Service Manager to oversee operations while ensuring exceptional customer service. Competitive pay structure includes base salary, commissions, and bonuses. The ideal candidate will possess strong communication and sales skills, along with automotive repair experience. Join a compassionate and growing team that prioritizes personal and professional development.

Benefits

Paid vacation and holidays

Medical, dental and life insurance

401k plan with company match

ASE certification reimbursement

Employee discounts & perks

Work-life balance

Qualifications

• Automotive repair experience and product knowledge are essential.
• Must be able to confidently recommend and sell to customers.
• Leadership skills and ability to train team members.

Responsibilities

• Meet or exceed performance targets by following company strategies.
• Act as a liaison between guests and the service team.
• Adhere to sales strategies and core values to create lifelong customers.

Skills

Communication

Customer Service

Sales

Detail Oriented

Willingness to Learn

Job description

Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)

What is the job?

• Meet or exceed performance targets by understanding and following company strategies
• Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests
• Be the liaison between our guests and our service team
• We will train you to become product experts and be able to sell tires and wheels in addition to services and repairs
• Adhere to American Tire Depot sales strategy and core values to create life-long customers

What will make you a great fit for our team?

• Excellent communication skills to communicate effectively with our guests and our team members.
• Automotive repair experience and product knowledge
• Experience working face to face with guests in a fast-paced environment
• Demonstrate confidence in ability to communicate, advise, recommend and make sales
• Being detail oriented and demonstrating an eagerness to learn and grow with the company
• Have the willingness to learn and be cross-trained so you can master sales as well as hands-on services and repairs
• Must have a clean driving record and a valid driver’s license
• Be physically able to lift 70 lbs. and endure continuous crouching, turning, and bending.

What does American Tire Depot have to offer?

• Great Manager Incentive and Commission plans
• Earning power and opportunity to master your managing, sales, and service skills
• Professional development and career progression
• Training and mentorship to help you become experts, along with the opportunity for a long-term career

Perks and Benefits we’ll provide you with:

• Competitive hourly rates, high commission earning power, potential for manager incentive bonus, $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)
• Work-life balance
• Excellent career progression opportunities
• ASE certification reimbursement
• Paid vacation and holidays
• Medical, dental and life insurance
• Vision, voluntary life, and accident insurance available
• 401k plan with company match
• Employee discounts & perks
• Competent team members

Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV, TX, OK, LA, ID and growing fast, we strive to maintain that family feel, because that’s how it all started. The Big Brand Tire & Service family also includes American Tire Depot, Robertson Tire, and Tire World. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!