Automotive Service Manager

Big Brand Tire & Service; Thousand Oaks (CA); On-site; USD 58,000 - 85,000; Full time

Job summary

A leading company in automotive services is seeking an Automotive Service Manager in Thousand Oaks, CA. The role involves meeting performance targets, selling and advising customers, and providing exceptional service. With competitive pay and various benefits, this position offers opportunities for professional growth and skill development in a supportive environment.

Benefits

Work-life balance

Paid vacation and holidays

Medical, dental, and life insurance

401k plan with company match

Professional development opportunities

ASE certification reimbursement

Qualifications

• Automotive repair experience and product knowledge.
• Ability to confidently communicate and recommend products.
• Must maintain a clean driving record and be physically able to lift 70 lbs.

Responsibilities

• Meet or exceed performance targets by following company strategies.
• Serve as a liaison between guests and the service team.
• Train to become product experts in tire and wheel sales.

Skills

Communication

Customer Service

Sales

Detail Oriented

Job description

Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)

What is the job?

• Meet or exceed performance targets by understanding and following company strategies
• Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests
• Be the liaison between our guests and our service team
• We will train you to become product experts and be able to sell tires and wheels in addition to services and repairs
• Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers

What will make you a great fit for our team?

• Excellent communication skills to communicate effectively with our guests and our team members.
• Automotive repair experience and product knowledge
• Experience working face to face with guests in a fast-paced environment
• Demonstrate confidence in ability to communicate, advise, recommend and make sales
• Being detail oriented and demonstrating an eagerness to learn and grow with the company
• Have the willingness to learn and be cross-trained so you can master sales as well as hands-on services and repairs
• Must have a clean driving record and a valid driver’s license
• Be physically able to lift 70 lbs. and endure continuous crouching, bending and turning.

What does Big Brand Tire have to offer?

• Great Manager Incentive and Commission plans
• Earning power and opportunity to master your managing, sales, and service skills
• Professional development and career progression
• Training and mentorship to help you become experts, along with the opportunity for a long-term career

Perks and Benefits we’ll provide you with:

• Competitive hourly rates, high commission earning power, potential for manager incentive bonus, $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)
• Work-life balance
• Excellent career progression opportunities
• ASE certification reimbursement
• Paid vacation and holidays
• Medical, dental and life insurance
• Vision, voluntary life, and accident insurance available
• 401k plan with company match
• Employee discounts & perks
• Competent team members

Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV, TX, OK, LA, ID and growing fast, we strive to maintain that family feel, because that’s how it all started. The Big Brand Tire & Service family also includes American Tire Depot, Robertson Tire, and Tire World. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!