Automotive Service Manager

Stressfree; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading auto care company is seeking an Automotive Service Manager in San Jose. The position involves leading a team of technicians to ensure exceptional service and customer satisfaction while overseeing daily operations. Enjoy competitive pay, comprehensive benefits, and a chance to elevate your career in a supportive environment.

Benefits

Competitive Pay - $70k-$90k base + monthly bonus

PTO & (6) Annual Paid Holidays

Medical, Dental & Vision Insurance

401(k) Matching

Paid Skills Enhancement Training

Employee Discounts - Services & Parts

Equipment/Toolbox Relocation Assistance

Employee Referral Program

Qualifications

• Prior experience as an Automotive Mechanic/Technician.
• Strong leadership and managerial skills.
• Valid driver's license & clean driving record.

Responsibilities

• Supervise and guide a team of automotive technicians.
• Perform advanced diagnostic tests and repairs.
• Collaborate with service advisors on customer concerns.

Skills

Leadership

Problem Solving

Attention to Detail

Job description

2 months ago Be among the first 25 applicants

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive Service Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Benefits

• Competitive Pay - $70k-$90k base + monthly bonus
• PTO & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discounts - Services & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program
• This position is available to start ASAP. Apply today!
  
  

Responsibilities

• Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards.
• Performing advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians.
• Providing technical guidance and training to enhance the skills and capabilities of team members.
• Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns.
• Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations.
• Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment.
• Conducting performance evaluations and providing constructive feedback to team members.
• Resolving escalated customer issues and ensuring high levels of customer satisfaction.
• Keeping abreast of industry trends and advancements in automotive technology
  
  

Qualifications

• Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components
• Strong leadership and managerial skills with the ability to motivate and develop a team
• Valid driver’s license & clean driving record
• Excellent problem solving and diagnostic skills
• Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals
  
  

Physical Requirements

• Occasionally lift and/or move over 50 pounds
• Be able to work with tools on vehicles lifted above their head
• Work in tight spaces as dictated by the vehicle's needed repair
• Have the needed dexterity in order to efficiently use hand-tools
• Walk/stand for the majority of the workday
• Drive manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Efficiently navigate a computer
  
  

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Vehicle Repair and Maintenance

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