Automotive Service Manager

Kunes Auto Group; Platteville (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay Options

Employee Discounts on Vehicles, Parts,

Service training and development

Job summary

Kunes Auto Group seeks an experienced Automotive Service Manager to lead our service department, ensuring clear communication and outstanding service. You will oversee daily operations, drive efficiency, and profitability while mentoring service advisors and technicians.

The role offers a competitive salary range with uncapped commissions, strong benefits, and opportunities for career advancement across the Kunes network.

Qualifications

• 2+ years of experience in automotive service or a dealership service department; management experience preferred.
• Strong leadership skills with the ability to coach, motivate, and hold a team accountable.
• Technical/trade school diploma or ASE certifications preferred.
• Strong customer service skills and communication.
• Strong computer skills and math skills.
• High school diploma or equivalent; college degree a plus.
• Valid driver's license with a clean driving record.

Responsibilities

• Lead and support the service department team to deliver an outstanding customer experience.
• Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations.
• Oversee diagnosis and repair processes to ensure accuracy and quality.
• Keep customers updated throughout the service process from drop-off to delivery.
• Manage service department scheduling, workflow, and productivity.
• Monitor department performance, including sales, profitability, and customer satisfaction.
• Ensure compliance with manufacturer and dealership service standards.
• Coach and develop service advisors and technicians.

Skills

Leadership

Customer service

Computer skills

Math skills

Clean driving record

Education

High school diploma or equivalent

College degree a plus

Technical/trade school diploma or ASE certifications preferred

Tools

ASE certifications

Job description

Description

Automotive Service Manager

Competitive Pay + Commission | Career Growth | Lead a Winning Team

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth. As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed as an experienced service department leader.

Why Team Members Choose Kunes

• Competitive Salary + Commission
• Career Growth Opportunities Across 40+ Dealerships
• Comprehensive Benefits Package
• Casual Work Environment
• Supportive Leadership and Team Environment
• Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead our service department team. In this role, you'll oversee day-to-day service operations, ensure customers receive clear communication and outstanding service, and help the department run efficiently and profitably.

Compensation

• $80,000–$100,000+ annually (Salary + Uncapped Commission)

Responsibilities

• Lead and support the service department team to deliver an outstanding customer experience
• Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations
• Oversee diagnosis and repair processes to ensure accuracy and quality
• Keep customers updated throughout the service process, from drop-off to delivery
• Manage service department scheduling, workflow, and productivity
• Monitor department performance, including sales, profitability, and customer satisfaction
• Ensure compliance with manufacturer and dealership service standards
• Coach and develop service advisors and technicians

Qualifications

• 2+ years of experience in automotive service or a dealership service department required; management experience preferred
• Strong leadership skills with the ability to coach, motivate, and hold a team accountable
• Technical/trade school diploma or ASE certifications preferred
• Strong customer service skills
• Strong computer skills
• Strong math skills
• High school diploma or equivalent; college degree a plus
• Valid driver's license with a clean driving record

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Daily Pay Options
• Employee Discounts on Vehicles, Parts, and Service
• Ongoing Training and Professional Development
• Career Advancement Opportunities Throughout Kunes Auto Group

Join the Kunes Team

If you're ready to lead a service department team and take the next step in your automotive career, we'd love to meet you.

Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.