Automotive Service Manager

AAMCO Transmissions, Inc.; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

AAMCO Transmissions, Inc. seeks a high-energy Center Service Manager to lead operations. The role requires managing customer interactions, supporting technicians, and ensuring adherence to company policies. This position offers competitive pay, growth opportunities, and a focus on customer satisfaction.

Benefits

Competitive compensation packages

Ongoing training and field support

Paid time off

Growth opportunity

Qualifications

• Minimum of 4 years of automotive service sales experience or equivalent.
• Strong sales closing skills and commitment to customer service.
• Valid driver's license required.

Responsibilities

• Manage customer relationships and technician workflow.
• Generate sales and ensure quality control over operations.
• Communicate effectively with customers regarding service updates.

Skills

Customer service

Teamwork

Sales closing

Multi-tasking

Job description

We are looking for a CenterService Manager whom is a high-energy professional. The ideal candidate is one who will not only lead by example, but is also a team player. We are looking for someone who can take on many different roles while managing the day-to-day operations in our center. A Center Service Manager will be expected to communicate with customers, build client relationships, assist with the management of technical team, and ensure AAMCO policies and procedures are being adhered to.

Responsibilities:

• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

Requirements:

• Minimum of 4yearof automotive service sales experience OR equivalent sales experience with a track record of success
• Excellent one-time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Paid time off
• Growth opportunity

Location: Everett WA

Hours:M-F 8am-5pm; NO WEEKENDS!