Automotive Service Manager

AAMCO Transmissions, Inc.; Kansas; On-site; USD 50,000 - 70,000; Full time

Job summary

AAMCO Transmissions is looking for a high-energy Service Manager to lead a team and oversee the daily operations of a center. The role includes managing technician workflow, enhancing customer relationships, and ensuring quality service is provided. Candidates should possess substantial automotive sales experience and strong customer service skills. A competitive compensation package and growth opportunities are provided.

Benefits

Competitive Compensations package

Ongoing training and field support

Daytime work hours

Paid time off

Growth opportunity

Qualifications

• 5 years of automotive service sales experience or equivalent.
• Excellent one-time closing skills.
• Strong commitment to customer service.
• Ability to communicate effectively.

Responsibilities

• Greeting customers and managing technician workflow.
• Recommending services and ordering parts.
• Tracking customer satisfaction ratings and generating sales.

Skills

Customer Service

Sales Skills

Interpersonal Skills

Multi-tasking

Job description

Employment Type: Full time

OurService Managersare high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering tocompanypolicies and procedures.

Position Responsibilities:

· Meeting and greeting customers

· Managing technician workflow

· Recommending services to customers

· Ordering parts and inventory

· Keeping customers updated on the status of their vehicles' repairs

· Managing and tracking lead counts as well as customer satisfaction ratings

· Generating and closing sales

· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

· Competitive Compensations package

· Ongoing training and field support

· Daytime work hours

· Paid time off

· Growth opportunity

JOB REQUIREMENTS

· Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.

· Excellent one time closing skills

· Strong commitment to customer service and relationship building

· Ability to communicate and use interpersonal skills at a sustained high level

· Capable of multi-tasking and executing in a fast paced environment

· Honest, goal-oriented and energetic team player

· Must have valid driver's license