Automotive Service Manager

Leggett Automotive; Hot Springs (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Leggett Automotive seeks an Automotive Service Manager to oversee service department activities, ensuring exceptional customer service and effective team management. This full-time position offers opportunities for growth within the organization, suitable for those with a strong automotive background and leadership skills. Candidates are encouraged to apply, including veterans.

Qualifications

• Valid driver’s license required.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.

Responsibilities

• Manage and direct automotive service technicians.
• Deliver exceptional customer service and follow up on services.
• Oversee vehicle inspections and make recommendations.
• Lead and train teams while promoting the company values.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work flexible schedule

Job description

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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned
  
  
  

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Vehicle Repair and Maintenance

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