Automotive Service Manager

Midas Auto Experts; Gloucester Township (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts in Gloucester Township, NJ is looking for an experienced Automotive Service Manager to oversee service department activities. The role focuses on ensuring customer satisfaction, managing employees, and training staff while fostering a positive work environment.

The ideal candidate has at least 2 years of management experience in a retail or automotive setting, excellent communication skills, and a strong customer service orientation. Competitive salary, health insurance, and employee discounts offered.

Qualifications

• A minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Ensure a safe, secure, and trustworthy work environment.
• Manage and train team while aligning with company vision.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspection and make comprehensive recommendations.
• Monitor inventory levels and manage product ordering.

Skills

Customer service disposition

Leadership ability

Team building skills

Good communication skills

General automotive knowledge

Job description

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license