Automotive Service Manager

EasyCare Recruiting; Des Moines (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Job summary

EasyCare Recruiting in Des Moines, IA is seeking an automotive Service Manager who is motivated and serious about advancing a career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to lead a successful service team, this opportunity is for you.

As Service Manager you will train Advisors to greet customers with hospitality, oversee workflow, supervise staff and set monthly and yearly goals.

Qualifications

• Five years related experience and/or training; or equivalent combination of education and experience.
• Graduation from an industry recognized service training program preferred but not required.

Responsibilities

• Train Advisors to greet every customer with hospitality and the highest level of respect.
• Train Advisors to present the best solution to properly repair the customer’s vehicle.
• Manage the store’s workflow in an effective and efficient manner.
• Train Advisors to sell services without compromising honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Supervise and direct employees; act in a professional manner reflecting the organization.

Skills

Leadership

Customer service

Training

Sales orientation

Education

High school diploma or equivalent

Industry service training program

Job description

Des Moines, United States | Posted on 09/10/2026

We'researching for an automotive Service Manager who is motivated and serious about their career in this highlycompetitive industry. If you are driven to help people,passionate about customer service and ready to lead a successfulservice team, then this opportunity is for you!

EssentialDuties and Responsibilities:

• TrainAdvisors to greet every customer that enters our facilitywith hospitality and the highest level of respect
  
• TrainAdvisors to present the best solution to properly repairour customer’s vehicle in a way that is easy forthem to understand
  
• Managethe store’s workflow in an effective and efficientmanner
  
• TrainAdvisors to possess the ability to consistently andeffectively sell our services without jeopardizinghonesty and integrity
  
• Maintaina positive attitude and team atmosphere at all times
  
• Usethe phone in a professional manner, always with theintention of creating a long-term relationship betweenthe store, yourself and the customer
  
• Superviseand direct employees
  
• Preparebusiness goals for each month as well as each year
  
• Toact in a professional manner that reflects thequality organization you represent
  
• Alwaysproject an attitude of honesty and integrity
  
• Direct,coordinate, and participate in performing customer serviceactivities as dictated by workload
  
• Ensurethat all work is performed to proper specifications
  
• Assistother employees as needed

Requirements

Educationand/or Experience Preferences:

• Fiveyears related experience and/or training; orequivalent combination of education and experience.
• Graduationfrom an industry recognized service training program alsopreferred by not required.
  

Certificates,Licenses and Registration Preferences:

• Current driver's license
• Proofof minimum state required insurance on personalvehicle.
• Drivingrecord acceptable to our current insurance carrier.

Compensation

• Compensation is based on performance and is competitive with the retailautomotive market.
  
• We offer excellent benefits.
  

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on the basis ofpersonal and professional competence and potential for advancement withoutregard for race, color, religion, sex, national origin, age, marital status,disability or citizenship, as well as other classifications protected byapplicable federal, state or local laws.