Automotive Service Manager

Big Brand Tire & Service; Colorado Springs (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision, life

401(k) with company match

Employee discounts

ASE reimbursement

Career progression

Job summary

Big Brand Tire & Service is seeking an Automotive Service Manager in Colorado Springs. You will lead the service team, motivating technicians and advisors to deliver fast, accurate results and top-notch customer satisfaction.

Responsibilities include explaining repairs to customers, driving sales, and coordinating daily shop operations with the Store Manager while maintaining safety and standards. Weekend availability is required, with growth opportunities into store leadership.

Qualifications

• 1–3 years of automotive service management or leadership in retail repair.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs; willingness to jump in when needed.

Responsibilities

• Lead the service team: train, coach, and motivate technicians and advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, close sales with confidence.
• Drive store performance by hitting and exceeding sales and service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Maintain shop safety and adherence to company standards.
• Ensure every customer receives world-class service that builds loyalty and trust.

Skills

Service sales

Team leadership

Communication

Problem solving

Physical stamina

Job description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Tire Worldis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.