Automotive Service Manager

Big Brand Tire & Service; Santa Barbara (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Commission

Paid vacation

Medical, dental, vision

401(k)

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Santa Barbara, CA is seeking an Automotive Service Manager to lead the service team, explain repairs to customers, and drive sales while maintaining high service standards. You will coordinate daily operations with the Store Manager, ensuring safety and efficiency.

The role emphasizes hands-on leadership, a focus on results, and weekend availability to support peak times and growth opportunities within the company.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter with results orientation and growth mindset.
• Open weekend availability to lead during peak times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Team leadership

Customer service

Sales skills

Communication

Problem solving

Job description

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world‑class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world‑class service to our customers and being the employer‑of‑choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.