Automotive Service Lead: People, Process & Growth

Faulkner Automotive; Mechanicsburg (Cumberland County); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Paid time off

Holidays

Employee discounts

Referral bonuses

Annual reviews

Job summary

Faulkner Automotive is seeking an enthusiastic Automotive Assistant Service Manager to join our team in Mechanicsburg, PA. You will support the Service Manager with daily operations, oversee Advisors and Technicians, and help maintain top service standards to drive loyal client relationships.

We offer training, growth opportunities, competitive benefits, and a clear path to advance within our 31 locations. Eligible applicants will have strong communication, teamwork, and problem-solving skills.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Valid driver’s license.
• 2+ years in automotive service advisor role.
• Strong communication and teamwork.

Responsibilities

• Assist the Service Manager with day-to-day operations of the Service Department.
• Manage a team of Advisors and Technicians; oversee business and administrative aspects.
• Build a loyal clientele and maintain good employee relations.
• Hire, supervise and train department personnel; ensure service standards.

Skills

Problem solving

Teamwork

Communication

Customer service

Education

High School Diploma or equivalent

College degree preferred

Job description

Faulkner Automotive is seeking an enthusiastic Automotive Assistant Service Manager to join our team in Mechanicsburg, PA. You will support the Service Manager with daily operations, oversee Advisors and Technicians, and help maintain top service standards to drive loyal client relationships.

We offer training, growth opportunities, competitive benefits, and a clear path to advance within our 31 locations. Eligible applicants will have strong communication, teamwork, and problem-solving skills.