Assistant Automotive Service Manager – Team Lead

Faulkner Automotive Group; Mechanicsburg (Cumberland County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

Faulkner Automotive Group in Pennsylvania is seeking an enthusiastic Automotive Assistant Service Manager to join our team. You will assist the Service Manager with day-to-day operations, lead Advisors and Technicians, and oversee business and administrative aspects to keep the service department running smoothly.

We emphasize customer satisfaction, teamwork, and professional training. Faulkner is a large, family-owned group with 31 locations, offering career growth and competitive benefits

Qualifications

• Valid driver’s license.
• High School Diploma or equivalent; college degree preferred.
• 2+ years of experience in automotive service advisor role preferred.
• Ability to identify problems and implement process improvements.
• Team orientation and clear written communication.

Responsibilities

• Assist the Service Manager with day-to-day operations of the Service Department.
• Manage a team of Advisors and Technicians; oversee business and administrative aspects.
• Build a loyal clientele and maintain good employee relations.
• Hire, supervise and monitor performance of all service department personnel.
• Provide training on administrative policies and procedures.

Skills

Teamwork

Communication

Problem solving

Process improvement

Written communication

Education

High School Diploma or equivalent

College degree preferred

Job description

Faulkner Automotive Group in Pennsylvania is seeking an enthusiastic Automotive Assistant Service Manager to join our team. You will assist the Service Manager with day-to-day operations, lead Advisors and Technicians, and oversee business and administrative aspects to keep the service department running smoothly.

We emphasize customer satisfaction, teamwork, and professional training. Faulkner is a large, family-owned group with 31 locations, offering career growth and competitive benefits