Automotive Service Lead: Hands-On, Growth Path

Grease-Monkey; White Bear Lake (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Grease-Monkey White Bear Lake, MN is seeking an Assistant Manager to support Store Manager in delivering fast, friendly, high-quality automotive service while keeping a safe, clean, and well-run location.

This hands-on role balances time between service bay, front counter, and back office, and offers a path toward store leadership. The successful candidate leads by example and builds a team that customers can rely on.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and ensure every visit reflects our commitment to speed, quality, and trust.
• Resolve customer concerns or complaints promptly and professionally, escalating to the Store Manager when needed.

Skills

Leadership

Team management

Communication

Customer service

Retail experience

Cash handling

Flexible hours

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Grease-Monkey White Bear Lake, MN is seeking an Assistant Manager to support Store Manager in delivering fast, friendly, high-quality automotive service while keeping a safe, clean, and well-run location.

This hands-on role balances time between service bay, front counter, and back office, and offers a path toward store leadership. The successful candidate leads by example and builds a team that customers can rely on.