Automotive Service Greeter

Murgadoautomotive; Chicago (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid time off

Career growth opportunities

Employee discounts

Job summary

Honda of Downtown Chicago is seeking a friendly Automotive Service Greeter to welcome service customers and help keep our service drive running smoothly. This full-time role requires strong customer service skills, reliability, and the ability to stay organized in a fast-paced dealership environment.

You will greet guests, direct traffic, and support the service team by communicating with advisors, technicians, and porters.

Qualifications

• Customer service mindset with friendly, patient, professional communication.
• Dependable attendance, punctuality, and ability to stay focused in a busy service environment.
• Strong organizational skills: multitask, follow directions, prioritize customer needs.

Responsibilities

• Greet customers: Welcome guests as they arrive in the service drive and create a professional, helpful first impression.
• Direct traffic: Assist with vehicle flow in the service lane and help customers find the right advisor or waiting area.
• Support the service team: Communicate with service advisors, technicians, and porters to help provide a smooth customer experience.
• Answer basic questions: Provide clear, friendly assistance and connect customers with the appropriate team member when needed.
• Keep areas organized: Help maintain a clean, safe, and welcoming service drive and customer waiting area.
• Represent the dealership: Demonstrate professionalism, courtesy, and a customer-first attitude every day.

Skills

Customer service mindset

Dependability

Organization

Valid driver’s license

Experience in customer service/retail/

Job description

Automotive Service Greeter - Honda of Downtown Chicago

Honda of Downtown Chicago, part of the Murgado Automotive Group, is hiring a friendly, dependable Automotive Service Greeter to welcome service customers and help keep our service drive running smoothly. This is a customer-facing role ideal for someone who enjoys helping people, staying organized, and creating a positive first impression.

Location: Chicago, IL | Job Type: Full-time | Schedule: Dealership/service department hours; schedule may include weekdays and Saturdays

What You’ll Do

• Greet customers: Welcome guests as they arrive in the service drive and create a professional, helpful first impression.
• Direct traffic: Assist with vehicle flow in the service lane and help customers find the right advisor or waiting area.
• Support the service team: Communicate with service advisors, technicians, and porters to help provide a smooth customer experience.
• Answer basic questions: Provide clear, friendly assistance and connect customers with the appropriate team member when needed.
• Keep areas organized: Help maintain a clean, safe, and welcoming service drive and customer waiting area.
• Represent the dealership: Demonstrate professionalism, courtesy, and a customer-first attitude every day.

What We’re Looking For

• Customer service mindset: Friendly, patient, and professional with strong communication skills.
• Dependability: Reliable attendance, punctuality, and the ability to stay focused in a busy service environment.
• Organization: Ability to multitask, follow directions, and prioritize customer needs.
• Valid driver’s license: A valid driver’s license and clean driving record are required.
• Experience: Previous customer service, hospitality, retail, or automotive experience is helpful, but we are willing to train the right candidate.

What We Offer

• Competitive pay — add hourly range if available to improve applicant quality and transparency.
• Benefits package: Medical, dental, vision, and life insurance options.
• 401(k) plan with company match.
• Paid time off: Vacation, holidays, and sick leave.
• Career growth: Opportunities to build a long-term career with a growing automotive group.
• Employee discounts on vehicles, parts, and service.
• Supportive team environment focused on professionalism, teamwork, and excellent customer care.

Why Join Honda of Downtown Chicago?

Honda of Downtown Chicago is part of the Murgado Automotive Group and is committed to delivering excellent customer experiences while creating a positive workplace for our employees. If you take pride in helping customers and want to grow in the automotive industry, this is a great opportunity to join our service team.

Honda of Downtown Chicago is an equal opportunity employer.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.