Automotive Service Director

Jim Hudson Ford; Augusta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Top Tier compensation

Relocation assistance

Medical and Dental insurance

401(k) match

Disability Insurance

Paid Vacation

Paid Holidays

No Sundays

State-of-the-Art facility

Employee Assistance Program

Employee Assistance Fund

Flexible Scheduling

Career advancement

Positive work environment

Christmas Bonus

Job summary

Jim Hudson Automotive Group is seeking a Service Director to lead a high-volume service department. You will drive profitability, coach a team, manage budgets, and ensure top-notch customer service in a fast-paced environment.

The ideal candidate has at least 3 years of automotive service management experience, strong leadership, and excellent communication skills. The role offers a premier facility, flexible scheduling, and opportunities for career advancement.

Qualifications

• Prior automotive service managerial experience (min. 3 years) is required.
• Excellent communication and leadership skills are essential.
• Ability to manage a department within dealership guidelines.
• Must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Forecasts goals and objectives for the service department and works to meet them.
• Hires, trains, motivates and monitors the performance of service team members.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by management and the factory.
• Attends managers meetings and provides technical guidance as needed.
• Ensures customer complaints are resolved fairly and promptly.
• Ensures shop equipment is maintained and service staff follow safety policies.

Skills

Communication skills

Leadership

Customer service

Budgeting

Problem-solving

Education

Automotive service managerial experience (3+ years)

Job description

Description

Jim Hudson Automotive Group is hiring for a Service Director to manage the efficient and profitable operation of a high-volume service department. We are seeking a seasoned professional with exceptional customer service skills, high ethical standards, and a strong team culture. We value our employees and invest in their success!

We offer:

• Top Tier compensation for the right experienced candidate
• Domestic Experience preferred but not required
• Relocation assistance possible for the right candidate
• Excellent Medical and Dental insurance
• 401(k) retirement plan with GENEROUS match
• Disability Insurance
• Paid Vacation and Personal Leave
• Paid Holidays
• No Sundays!
• State-of-the-Art facility
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Career advancement opportunities
• A positive and professional work environment
• Christmas Bonus

Responsibilities - Service Director:

• Forecasts goals and objectives for the departments and strives to meet them.
• Hires, trains, motivates and monitors the performance of the service department team members.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management and the factory.
• Attends managers meetings.
• Provide technical assistance to employees as needed.
• Ensure customer complaints, etc. are solved fairly and quickly.
• Ensure shop equipment is properly maintained and repaired.
• Ensure service department employees follow safety policies.

Requirements

Qualifications - Service Director:

• Prior Automotive Service Managerial Experience required (min. 3 years).
• Excellent communication, LEADERSHIP, and customer service skills.
• A positive attitude, good work ethic, and top problem-solving skills.
• Ability to operate the department at a profit according to dealership guidelines.
• Valid driver's license and good driving record.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.