Automotive Service Consultant - Customer-Centric Tech Expert

Priority Dispatch Corp.; Jeffersonville, Northern (IN, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Bachman Auto Group in Jeffersonville, IN, is seeking an Automotive Service Consultant to guide customers through service visits, explain repairs in clear terms, and ensure a smooth, transparent process.

The role requires strong communication, excellent time management, and proficiency with dealership tools such as CDK, Drive Centric, Podium, XTime, and Microsoft 365 apps. Join a family-owned group dedicated to customer satisfaction.

Qualifications

• Interacting with customers and assisting them with vehicle maintenance needs.
• Explain repairs clearly and professionally to customers.
• Excellent time management and organizational skills.
• Proficient in Microsoft Word, Excel, Teams, Outlook and other programs; comfortable with CDK, Podium, XTime.

Responsibilities

• Assist customers through the service process and answer questions.
• Maintain high levels of customer satisfaction.
• Coordinate repair orders and communicate status to customers.

Skills

Customer service

Communication

Time management

Tools

CDK

Drive Centric

Podium

XTime

Microsoft 365

Teams

Word

Excel

Outlook

Job description

Bachman Auto Group in Jeffersonville, IN, is seeking an Automotive Service Consultant to guide customers through service visits, explain repairs in clear terms, and ensure a smooth, transparent process.

The role requires strong communication, excellent time management, and proficiency with dealership tools such as CDK, Drive Centric, Podium, XTime, and Microsoft 365 apps. Join a family-owned group dedicated to customer satisfaction.