Automotive Service Consultant | $70k+ Potential

Bergstrom Auto; Neenah (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Paid time off

Paid holidays

Employee discounts

Job summary

Bergstrom Neenah Ford Lincoln in Neenah, WI is seeking a Service Consultant to greet guests, coordinate service, and communicate status. You will also upsell services to enhance vehicle performance and ensure guest satisfaction.

Schedule is Monday–Friday with 7:00 am to 6:00 pm hours, and the earning potential exceeds $70,000 per year through base pay plus monthly bonuses. The ideal candidate has automotive service consulting experience, strong customer service skills, and proficiency with

Qualifications

• Previous experience in automotive service consulting or a related field.
• Strong understanding of automotive services, repairs, and maintenance.
• Excellent communication and interpersonal skills.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Greet guests and assist with service needs, providing clear information.
• Schedule and manage service appointments for timely delivery.
• Keep guests informed about service status and repairs.
• Recommend additional services and products to enhance experience.
• Maintain detailed records of interactions and vehicle history.
• Collaborate with technicians and parts staff to ensure guest satisfaction.

Skills

Guest Service

Organizational Skills

Technical Skills

Communication

Education

High school diploma or equivalent

Tools

Service management software

Job description

Bergstrom Neenah Ford Lincoln in Neenah, WI is seeking a Service Consultant to greet guests, coordinate service, and communicate status. You will also upsell services to enhance vehicle performance and ensure guest satisfaction.

Schedule is Monday–Friday with 7:00 am to 6:00 pm hours, and the earning potential exceeds $70,000 per year through base pay plus monthly bonuses. The ideal candidate has automotive service consulting experience, strong customer service skills, and proficiency with