Automotive Service Consultant

FIAT of Indianapolis; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Automobilunternehmen sucht einen engagierten Service Consultant, der als Bindeglied zwischen Kunden und Technikern fungiert. Diese spannende Rolle erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, moderne Technologien zu nutzen. Sie werden eine Schlüsselrolle im Servicebereich spielen und sicherstellen, dass die Fahrzeuge der Kunden in bestem Zustand sind. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Überdurchschnittliche Bezahlung

Medizinische, zahnärztliche und augenärztliche Versicherung

401k und zusätzliche Vorteile

Urlaubsanspruch

Rabatte auf Produkte und Dienstleistungen

Umfangreiche Schulungen

Qualifications

• Exzellente Kundenservicefähigkeiten sind unerlässlich.
• Technologieaffinität ist wichtig für die Nutzung moderner Systeme.

Responsibilities

• Arbeiten Sie mit Kunden, um alle Wartungsbedürfnisse zu erfüllen.
• Schreiben Sie Reparaturaufträge mit vollständiger Kostentransparenz.

Skills

Kundenservice

Technologieaffinität

Kommunikationsfähigkeiten

Education

Abschluss der Sekundarstufe

Tools

Fixed Operations Technology

Job description

The Ed Napleton Automotive Group is looking for our next Service Consultant. Located at Napleton Italian Imports, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Pay Plans above industry standard
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401k and additional benefits
• Accrued Vacation Time
• Discounts on products, services, and vehicles
• Extensive and ongoing training with specialists

Job Responsibilities:

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Job Requirements:

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws