Automotive Service Concierge & Customer Advocate

Starling Chevrolet; Mount Pleasant (SC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k

Life Insurance

Paid Vacation & Holidays

Employee Discounts on products & 0

Job summary

Starling Chevrolet is seeking an Automotive Service Advisor in Mount Pleasant, SC. You will greet customers, document vehicle concerns, explain recommended services, and prepare repair orders with cost estimates.

You’ll coordinate with technicians and manage appointments while maintaining accurate records to ensure customer satisfaction. Ideal candidates have prior Service Advisor experience, a professional appearance, and a clean driving record.

Qualifications

• Must be organized and friendly.
• Strong time management and communication skills.
• Professional appearance and demeanor required.
• Clean driving record.
• Willing to undergo pre-employment background check and drug screen.
• Previous Service Advisor experience preferred.

Responsibilities

• Greet customers and collect vehicle information.
• Explain service needs and provide cost estimates.
• Prepare repair orders with time, parts, and labor estimates.
• Advise customers on recommended services and vehicle care.
• Schedule appointments and communicate progress to customers.
• Coordinate with technicians and service team to ensure timely updates.
• Maintain accurate records and follow up on pending repairs.

Skills

Organized

Time management

Customer communication

Professional appearance

Clean driving record

Background check

Service Advisor experience

Job description

Starling Chevrolet is seeking an Automotive Service Advisor in Mount Pleasant, SC. You will greet customers, document vehicle concerns, explain recommended services, and prepare repair orders with cost estimates.

You’ll coordinate with technicians and manage appointments while maintaining accurate records to ensure customer satisfaction. Ideal candidates have prior Service Advisor experience, a professional appearance, and a clean driving record.