Automotive Service Concierge

Deland Chrysler Jeep Dodge Ram; DeLand (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A local automotive dealership is looking for an Automotive Service Advisor to join their team in DeLand, Florida. The advisor will greet customers, assess their automotive needs, prepare repair orders, and communicate service options. The ideal candidate should possess strong customer service skills, be knowledgeable about vehicle maintenance, and handle inquiries professionally to ensure high customer satisfaction. This role plays a crucial part in maintaining the quality of service and customer relationships.

Qualifications

• Experience in automotive service or customer service roles.
• Ability to handle customer complaints professionally.
• Knowledge of vehicle maintenance and repair procedures.

Responsibilities

• Greet customers and assess service needs.
• Prepare repair orders and cost estimates.
• Communicate with technicians and customers regarding service status.
• Handle customer inquiries and maintain high satisfaction standards.

Skills

Customer service

Communication

Time management

Problem-solving

Job description

A local automotive dealership is looking for an Automotive Service Advisor to join their team in DeLand, Florida. The advisor will greet customers, assess their automotive needs, prepare repair orders, and communicate service options. The ideal candidate should possess strong customer service skills, be knowledgeable about vehicle maintenance, and handle inquiries professionally to ensure high customer satisfaction. This role plays a crucial part in maintaining the quality of service and customer relationships.