Automotive Service Appointment Specialist

Conklin Cars; Hutchinson (KS); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Paid holidays

Paid training

Direct deposit

Sponsored healthcare

Health savings account with company  |

Job summary

Conklin Automotive Group in Hutchinson, KS, is seeking a Service Appointment Coordinator to join our busy service department. You will manage scheduling, coordinate with technicians, and ensure a smooth customer experience from first contact through service completion.

The ideal candidate will have strong customer service skills, excellent organization, and proficiency with dealership management systems. A high school diploma is required, and we offer training and benefits.

Qualifications

• Handle incoming calls and emails to schedule service appointments
• Provide detailed information about service options and availability
• Follow up with customers to confirm appointments and address questions
• Coordinate with service staff to manage scheduling effectively
• Maintain an organized appointment calendar and customer records
• Address customer concerns and resolve issues promptly
• Proficient in using computer software and dealership management systems

Responsibilities

• Schedule service appointments and manage calendar
• Liaise between customers and technicians for clear communication
• Ensure appointments are tracked and reported using the system

Skills

Customer service

Communication

Organization

Multitasking

Fast-paced environment

Education

High school diploma

Tools

Dealership management systems

Job description

Conklin Automotive Group in Hutchinson, KS, is seeking a Service Appointment Coordinator to join our busy service department. You will manage scheduling, coordinate with technicians, and ensure a smooth customer experience from first contact through service completion.

The ideal candidate will have strong customer service skills, excellent organization, and proficiency with dealership management systems. A high school diploma is required, and we offer training and benefits.