Automotive Service Appointment Coordinator

Bobby Rahal Automotive Group - Mechanicsburg Region; Mechanicsburg (Cumberland County); On-site; Full time

Job summary

A leading automotive group in Mechanicsburg is seeking an Automotive Service Appointment Coordinator. In this role, you will engage with clients primarily through phone and email, ensuring their concerns are addressed and appointments are scheduled efficiently. The position offers a structured schedule with opportunities for career development and various benefits including health insurance and paid time off.

Benefits

Paid time off and six paid holidays after 90 days

Health Insurance And Other Voluntary Benefits After 30 Days

401(k) participation with company match after 6 months

On the job training and opportunities for advancement

Team member referral bonuses

Qualifications

• Valid driver's license and clean driving record.
• Ability to spend most of your workday seated at a desk.

Responsibilities

• Talk to clients on the phone or through emails to schedule appointments.
• Check for open recalls and verify client information.
• Print repair orders for the next day's business.

Skills

Exceptional customer service skills

Strong phone and computer skills

Job description

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About The Automotive Service Coordinator Role

In this position, most of your day is spent talking to clients on the phone or through emails. Your role is not to diagnose their vehicle, but to actively listen and identify their primary concern so you can schedule the appropriate appointment. You follow our scheduling procedure by checking for open recalls, properly verifying client information, and accurately documenting complaints. To ensure that everything runs smoothly, you print repair orders for the next day's business.

The schedule for this position is Monday-Friday, 8am to 5pm with a Saturday rotation (8am to 4pm). If it is your turn to work Saturday, you will receive another day off during that week.

Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at https://careers.bobbyrahal.com/central/.

Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

Our Benefits Include

Paid time off and six paid holidays after 90 days

Health Insurance And Other Voluntary Benefits After 30 Days

401(k) participation with company match after 6 months

On the job training and opportunities for advancement across the Team Rahal organization

Team member referral bonuses

Qualifications

• Exceptional customer service skills
• Strong phone and computer skills
• Valid driver's license and clean driving record
• Ability to spend most of your workday seated at a desk
  
  

READY TO JOIN OUR TEAM?

Please fill out our initial 3-minute, mobile-friendly application so we can review your information!

Salary: $16 per hour

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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