Automotive Service Advisor / Writer | *Up To $65K & Weekends Off | Avon

Christian Brothers Automotive Corporation; Avon (OH); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Up To $65K Annually for Highly Qualif.

Weekends Off

Paid Vacation

Paid Holidays

Healthcare Benefits

Training & Career Advancement

Chaplain Care Support

Job summary

Christian Brothers Automotive Avon, OH, is seeking an Automotive Service Advisor/Writer. You will greet guests, present repair options clearly, and guide them through the service process while maintaining a positive team environment.

In this role you’ll manage shop workflow, upsell services with integrity, and communicate professionally by phone. A steady schedule and ongoing training are provided at our Avon location.

Qualifications

• Experience in automotive customer service and service sales.
• Proficiency with Windows-based store software and automotive shop applications.
• Associates degree preferred.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest’s vehicle in an easy-to-understand way.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.

Skills

Automotive service

Service sales

Windows software

Education

Associates degree preferred

Tools

Auto store software

Store applications

Job description

# Automotive Service Advisor / Writer | \\*Up To $65K & Weekends Off | AvonAvon, OhioFull-time •permanent## Job OverviewAs an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.## Benefits* **\\*Up To $65K Annually for Highly Qualified Candidates*** **Closed Every Weekend To Spend Time With Family & Friends*** **Paid Vacation & Paid Holidays*** **Healthcare Benefits Available*** **On-Going Training & Career Advancement*** **Employee Appreciation Events*** **Chaplain Care Support Available*** **Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards*** **Continuous Training Available Through The CBA Flywheel Learning System**## Hiring Locations### Avon1110 Nagel RoadAvon, Ohio 44011View Shop Details## Responsibilities* Greet every guest that enters our facility with hospitality and respect* Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand* Manage the store’s workflow in an effective and efficient manner* Consistently and effectively sell our services without jeopardizing honesty and integrity* Maintain a positive attitude and team atmosphere at all times* Communicate on the phone in a clear professional manner* Build long-term relationships between the store, yourself and the guest* Directs, coordinates, and participates in performing guest service activities* Shuttle guests as needed* Ensure that all repairs are performed to proper specifications.* Work together as a team and assist other employees as needed.* Other duties as assigned.## Qualifications* Current driver’s licenses* Driving record acceptable to our current insurance carrier* Proficiency in Windows based computer software and automotive store applications* Experience in Automotive Customer Service and Service sales* Associates degree preferred## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.#### Interested in this position?Apply Now