Automotive Service Advisor / Writer | Weekends Off | Arapahoe County

Christian Brothers Automotive Corporation; Denver (CO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

65k–75k salary

Closed weekends

Paid vacation & holidays

Healthcare benefits

Ongoing training

Employee appreciation events

Chaplain care

Flywheel points rewards

Financial wellness program

Job summary

Christian Brothers Automotive Corporation is seeking an Automotive Service Advisor/Writer to guide guests through repairs and keep them informed about vehicle status. This on-site role emphasizes hospitality, integrity, and teamwork in a fast-paced shop environment in the Denver area.

Your responsibilities include presenting repair options, managing workflow, and building lasting relationships with guests. A current driver’s license and experience in automotive customer service are required.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales.
• Proficiency with Windows-based computer software and automotive store applications.
• Current driver’s license; driving record acceptable to insurance carrier.

Responsibilities

• Greet every guest with hospitality and respect.
• Present the best solution to repair the guest's vehicle in a simple, understandable way.
• Manage the store’s workflow efficiently and effectively.
• Consistently sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate clearly on the phone in a professional manner.
• Build long-term relationships between the store, yourself and guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as part of the team and assist others as needed.

Skills

Customer service

Sales experience

Computer skills

Tools

Automotive store software

Job description

# Automotive Service Advisor / Writer | Weekends Off | Arapahoe CountyDenver, ColoradoFull-time •permanent## Job OverviewAs an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.## Benefits* **Compensation Range From $65K-$75K*** **Closed Every Weekend to Spend time With Family & Friends*** **Paid Vacation & Paid Holidays*** **Healthcare Benefits Available*** **On-Going Training & Career Advancement*** **Employee Appreciation Events*** **Appreciation Lunches Provided*** **Chaplain Care Support Available*** **Locally Owned and Operated*** **Employee Point Store Access - Redeem Your Flywheel Training Points for Awesome Swag & Rewards*** **Continuous Training Available through The CBA Flywheel Learning System*** **Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar**## Hiring LocationsArapahoe County - Southeast Denver## Responsibilities* Greet every guest who enters our facility with hospitality and respect* Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand* Manage the store’s workflow in an effective and efficient manner* Consistently and effectively sell our services without jeopardizing honesty and integrity* Maintain a positive attitude and team atmosphere at all times* Communicate on the phone in a clear professional manner* Build long-term relationships between the store, yourself and our guests* Directs, coordinates, and participates in performing customer service activities* Shuttle guest as needed in CBA branded vehicle* Ensure that all repairs are performed to proper specifications.* Work together as a team and assist other employees as needed* Other duties as assigned## Qualifications* Current driver’s licenses* Driving record acceptable to our current insurance carrier* Proficiency in Windows based computer software and automotive store applications* Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.