Automotive Service Advisor / Writer | Weekends Off | Forney

Christian Brothers Automotive Corporation; Forney (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Paid vacation & holidays

Retirement plans match

Employee training programs

Weekly off on weekends

Chaplain care support

Flywheel training points & rewards

Financial wellness program

Paid holidays

Job summary

Christian Brothers Automotive for Forney, Texas seeks an Automotive Service Advisor/Writer who greets guests, explains repair options simply, and coordinates service flow. The role emphasizes honesty, clear communication, and thorough documentation to ensure transparent vehicle care.

You will build guest relationships, work with a team, and shuttle guests in CBA branded vehicles as needed. Weekend schedule is Monday–Friday, 7am–6pm with growth opportunities through training.

Qualifications

• Previous experience in an Automotive Service Writer/Advisor/Sales role is REQUIRED
• Current driver’s license
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows-based computer software and automotive store applications

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest’s vehicle in an easy-to-understand way
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell services with honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Accurate, thorough documentation is a required part of our workflow
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in guest service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

Skills

Automotive service writer/Advisor

Customer service mindset

Windows-based software

Driver's license

Tools

Windows software

Automotive store applications

Job description

# Automotive Service Advisor / Writer | Weekends Off | ForneyForney, TexasFull-time •permanent## Job OverviewAs an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.## Benefits* **Closed Every Weekend To Spend Time With Family & Friends*** **On-Going Training & Career Advancement*** **Healthcare Benefits Available*** **Chaplain Care Support Available*** **Locally Owned and Operated*** **Continuous Training Available Through The CBA Flywheel Learning System*** **Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards*** **Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar*** **Paid Vacation & Paid Holidays*** **Matching Retirement Plans*** **Up to $75k Annually**## Hiring Locations### Forney725 E. U.S. Highway 80Forney, Texas 75126View Shop Details## Responsibilities* Greet every guest that enters our facility with hospitality and respect* Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand* Manage the store’s workflow in an effective and efficient manner* Consistently and effectively sell our services without jeopardizing honesty and integrity* Maintain a positive attitude and team atmosphere at all times* Communicate on the phone in a clear professional manner* **Accurate, thorough documentation is a required part of our workflow to ensure transparency, accountability, and high-quality service*** Build long-term relationships between the store, yourself and the guest* Directs, coordinates, and participates in performing guest service activities* Shuttle guests as needed in CBA branded vehicle* Ensure that all repairs are performed to proper specifications.* Work together as a team and assist other employees as needed.* Other duties as assigned.## Qualifications* Current driver’s license* Driving record acceptable to our current insurance carrier* Proficiency in Windows based computer software and automotive store applications* ***Previous experience in an Automotive Service Writer/Advisor/Sales role is REQUIRED \\*\\*\\*\\*\\*\\*\\****## Physical Requirements* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)* Occasionally lifting and carrying objects over 50 lbs.* Keeping a brisk work pace in a high-volume environment## Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.