Automotive Service Advisor & Writer — High Pay, PTO, Weekends Off

Christian Brothers Automotive Corporation; Waunakee (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay up to $95K+

Gas stipend

10 days PTO + 6 holidays

Weekly team lunches

Healthcare benefits available

Matching retirement plans

Closed weekends

Continuous training

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Wisconsin. You will be the trusted face for guests, guiding them through repairs, keeping them informed, and ensuring satisfaction from drop-off to pick-up.

You will lead the repair process, present solutions, manage workflow, and maintain honesty and integrity while building lasting customer relationships.

Qualifications

• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows based computer software and automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair the guest vehicle in an easy-to-understand way.
• Manage the store’s workflow in an effective and efficient manner.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between store, yourself and customer.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs meet proper specifications.

Skills

Customer service

Communication

Sales

Tools

Windows-based software

Automotive store software

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Wisconsin. You will be the trusted face for guests, guiding them through repairs, keeping them informed, and ensuring satisfaction from drop-off to pick-up.

You will lead the repair process, present solutions, manage workflow, and maintain honesty and integrity while building lasting customer relationships.