Automotive Service Advisor/ Writer (Dealership Experience Required)

Joe Basil Chevrolet Inc; City of Lockport (NY); On-site; USD 40,000 - 90,000; Full time

Job summary

Joe Basil Chevrolet Inc is seeking experienced Automotive Service Advisors to join their family-like work environment. The ideal candidate will play a critical role in liaising between customers and technicians while ensuring customer satisfaction and service quality. Competitively compensated, this full-time position offers a variety of benefits, including paid time off, health insurance options, and a supportive company culture.

Benefits

Paid Time Off (PTO)

Paid Holidays

401k with Employer Match

Health Insurance Plans (3 options)

Dental, Vision, Life, and Disability Insurance

Employee Social Events

Qualifications

• Valid Driver's License required.
• Experience in customer-facing roles preferred.

Responsibilities

• Schedule appointments and greet customers.
• Liaison between technicians and customers.
• Advise customers on services and keep them updated.

Skills

Customer Service

Communication

Problem Solving

Job description

Basil Family Dealerships is looking for experienced Service Advisors to join our family-like work environment!

As a Service Advisor, you are the liaison between the customer and the technician. This customer-facing position offers a great opportunity to advance your career in the automotive industry while earning competitive pay and receiving excellent benefits. Join the Basil family, a company that truly cares about its team! Apply Today!

Position:

Automotive Service Advisor/Writer

Location:

Now accepting applications at all 10 locations! View locations here

Compensation:

Between $40,000 - $90,000 annually, depending on experience, knowledge, store franchise, and volume.

Schedule:

Full Time

Job Duties and Qualifications:

• Schedule appointments with customers
• Greet customers promptly and make them feel comfortable
• Serve as liaison between service technician and customers, obtaining accurate vehicle and customer information
• Address customer questions and needs professionally and promptly
• Advise customers on necessary or suggested services and costs
• Monitor vehicle progress and keep customers updated

Note: A valid Driver's License is required for all positions.

Basil Benefits:

• Paid Time Off (PTO)
• Paid Holidays
• 401k with Employer Match
• Health Insurance Plans (3 options)
• Dental, Vision, Life, and Disability Insurance
• Employee Social Events

Click here for more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

We value diversity and inclusion, hiring people from all walks of life to strengthen our team. If you share our values and enthusiasm for the automotive industry, we encourage you to explore a career with us.