Automotive Service Advisor/ Writer (Dealership Experience Required)

Basilcars; Buffalo (NY); On-site; USD 40,000 - 90,000; Full time

Job summary

Basil Family Dealerships is actively seeking experienced Automotive Service Advisors to enhance their customer service team in a supportive work environment. This full-time role offers competitive compensation and benefits while allowing you to connect with customers and manage their service needs effectively. Ideal candidates should possess a valid driver license and demonstrate strong automotive knowledge and customer service skills.

Benefits

Paid Time Off (PTO)

Paid Holidays

401k with Employer Match

Health Insurance Plans

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Social Events

Qualifications

• Experience in a dealership environment is preferred.
• Ability to greet customers promptly and create a welcoming atmosphere.
• Advise customers on necessary services and maintain communication throughout the service process.

Responsibilities

• Schedule and manage customer appointments.
• Act as the liaison between customers and service technicians.
• Monitor vehicle service progress and keep customers informed.

Skills

Customer Service

Communication

Automotive Knowledge

Education

Valid Driver License

Job description

Automotive Service Advisor/ Writer (Dealership Experience Required)

Automotive Service Advisor/ Writer (Dealership Experience Required)

6 days ago Be among the first 25 applicants

Basil Family Dealerships is looking for experienced Service Advisors to join our family-like work environment! As a Service Advisor you are the liaison between the customer and the technician. This customer facing position is a great opportunity to further your career in the automotive industry while earning the pay you deserve and receiving awesome benefits! Come join the Basil family, a company that truly cares and appreciates their team! Apply Today!

Position: Automotive Service Advisor/ Writer

Location: Now Accepting Applications at all 10 Locations! View locations here

Service Advisor Compensation: Between $40,000- $90,000 annually (based on experience, knowledge, store franchise, and volume)

Schedule: Full Time

Service Advisor Job Duties And Qualifications

• Schedule appointments with customers
• Greet customers promptly and make them feel at home
• Serve as liaison between service technician and customers, obtaining accurate customer and vehicle information
• Address customer questions and needs promptly and professionally
• Advise customers on necessary/suggested services and costs
• Monitor the progress of each vehicle throughout the day and keep customer frequently updated
  
  

Valid Driver License is required for all positions

Basil Benefits

• Paid Time Off (PTO)
• Paid Holidays
• 401k with Employer Match
• 3 Health insurance plans to choose from
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Employee Social Events
  
  

CLICK HERE for more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

Required

Preferred

Job Industries

• Automotive

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

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