Automotive Service Advisor/Writer

The Faulkner Organization; Willow Grove (Montgomery County); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading automotive organization is seeking an Automotive Service Advisor/Writer to enhance customer service at their Willow Grove location. This role involves greeting customers, managing vehicle repairs, and providing a smooth service experience. Ideal candidates will possess great communication skills and a valid driver's license, and prior automotive experience is a plus.

Benefits

Medical, Dental and Vision

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Qualifications

• Valid driver's license is required.
• Preferred vehicle repair or service experience.
• Customer service experience preferred.

Responsibilities

• Greet customers and guide them through the repair process.
• Conduct vehicle walk-arounds and gather information.
• Listen to customer concerns and explain services.

Skills

Customer service

Communication

Problem-solving

Job description

23 hours ago Be among the first 25 applicants

The Faulkner Organization provided pay range

This range is provided by The Faulkner Organization. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team at Alfa Romeo/Maserati Willow Grove! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor/Writer Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases
  
  

As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.

Automotive Service Advisor/Writer Requirements

• Valid driver's license
• Vehicle repair or service experience preferred
• Customer service experience preferred
  
  
  

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Faulkner125

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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