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Automotive Service Advisor - Raceway Nissan

Raceway Nissan

Freehold Township (NJ)

On-site

USD 65,000 - 130,000

Full time

7 days ago

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Job summary

Raceway Nissan is seeking an Automotive Service Advisor to deliver exceptional customer service while knowledgeably assessing vehicle repair needs. Join a leading dealership where your skills in customer interaction and automotive expertise can lead to customer satisfaction and career growth. Enjoy competitive wages, a comprehensive benefits package, and ongoing training opportunities.

Benefits

Comprehensive benefits package, including health insurance

Ongoing training and opportunities for professional development

Supportive work environment with career growth

Qualifications

Previous experience as a Service Advisor or in customer service in automotive industry.
Strong understanding of automotive maintenance and repair processes.
Proficient in using dealership management software.

Responsibilities

Greet customers and assess their vehicle service needs.
Prepare detailed service orders and cost estimates.
Coordinate with service technicians for timely vehicle repairs.

Skills

Customer Service

Communication

Automotive Knowledge

Organizational Skills

Education

High school diploma or equivalent

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This range is provided by Raceway Nissan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $130,000.00/yr

Location: Freehold, NJ Position: Service Advisor Company: Raceway Nissan Are you passionate about providing exceptional customer service and have a strong knowledge of automotive maintenance and repair? Raceway Nissan, a top dealership in the tri-state area, is looking for a skilled and customer-oriented Service Advisor to join our team. If you enjoy helping customers and have a knack for diagnosing vehicle issues, we'd love to hear from you! Key Responsibilities: Greet customers warmly and assess their vehicle service needs, providing expert advice and recommendations. Listen to customer concerns and accurately document their vehicle issues, ensuring all information is conveyed to the service technicians. Prepare detailed service orders and cost estimates, explaining recommended services and associated costs to customers. Coordinate with service technicians to ensure timely and accurate completion of vehicle repairs and maintenance. Keep customers informed throughout the service process, providing updates on the status of their vehicles. Manage customer appointments, ensuring efficient scheduling and minimizing wait times. Review completed work with customers, explaining repairs and services performed, and ensuring customer satisfaction. Handle customer inquiries, concerns, and complaints in a professional and courteous manner. Maintain up-to-date knowledge of Nissan vehicles, service procedures, and warranty policies. Qualifications: Previous experience as a Service Advisor or in a similar customer service role within the automotive industry. Strong understanding of automotive maintenance and repair processes. Excellent communication and interpersonal skills. Ability to explain complex technical information to customers in a clear and concise manner. Proficient in using dealership management software and basic computer applications. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. A customer-focused attitude with a commitment to providing top-notch service. Valid driver's license and a clean driving record. High school diploma or equivalent required; additional technical training is a plus. What We Offer: Competitive wage structure. Comprehensive benefits package, including health insurance, retirement plans, and more. Ongoing training and opportunities for professional development. A supportive and positive work environment. Opportunities for career growth and advancement within the dealership. How to Apply: If you're ready to take your career to the next level and provide exceptional service to Raceway Nissan customers, we encourage you to apply! Raceway Nissan is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are encouraged to apply, and we look forward to considering your application. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Retail

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