Automotive Service Advisor/Writer

Faulkner Mazda Trevose; Pennsylvania; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid time off & holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor at Toyota Trevose. You will greet customers and guide them through the repair process, serving as the first point of contact for service needs with a friendly, professional demeanor.

We provide training, opportunities for growth, and a comprehensive benefits package including medical, dental and vision, 401(k) with company match, paid time off and holidays, employee discounts, referral bonuses, and merit reviews.

Qualifications

• Required: valid driver’s license.
• Vehicle repair or service experience preferred.
• Customer service experience preferred.

Responsibilities

• Greet customers and guide them through the service process.
• Collect vehicle information and relay repair needs to technicians.

Skills

Valid driver's license

Customer service experience

Vehicle repair or service experience

Job description

Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at Toyota Trevose!

Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed.

Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.

Automotive Service Advisor Requirements

• Valid driver’s license
• Vehicle repair or service experience preferred
• Customer service experience preferred

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.