Automotive Service Advisor/Writer

Faulknertobesure; Mechanicsburg (Cumberland County); On-site; USD 40,000 - 80,000; Full time

Job summary

Faulkner Automotive Group is looking for a motivated Automotive Service Advisor/Writer to join our team in Mechanicsburg. This role involves direct customer contact and supports vehicle service processes. We offer top-tier benefits including medical, 401(k) with matching, and paid time off, along with training opportunities for growth.

Benefits

Top-tier Medical, Dental, and Vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts

Referral bonuses

Annual reviews and merit increases

Qualifications

• Experience in vehicle repair or service preferred.
• Strong customer service skills are preferred.

Responsibilities

• Greet customers bringing their vehicles in for service.
• Conduct vehicle walk-arounds and gather information.
• Understand customer concerns to facilitate repairs.

Skills

Customer service experience

Automotive knowledge

Education

Valid driver's license

Job description

Be among the first 25 applicants to apply for this job and get AI-powered advice and exclusive features.

The Faulkner Automotive Group is seeking an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team! Faulkner offers a place to establish and grow your career. Automotive experience is a plus but not required; we provide training and growth opportunities for talented, energetic, and ambitious individuals. Faulkner has received over 60 Best Places to Work Awards. Our Mechanicsburg hub includes franchises such as Alfa Romeo Maserati, Cadillac, Chrysler Dodge Jeep Ram FIAT, Infiniti, Nissan, Porsche, Subaru, and Volkswagen.

Benefits for Automotive Service Advisor/Writers include:

• Top-tier Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts
• Referral bonuses
• Annual reviews and merit increases

As a Service Advisor/Writer, you will be the first point of contact for customers bringing their vehicles in for service. Your responsibilities include greeting customers, conducting vehicle walk-arounds, gathering vehicle information, and understanding customer concerns to facilitate repairs.

Requirements:

• Valid driver's license
• Experience in vehicle repair or service (preferred)
• Customer service experience (preferred)

About Faulkner

The Faulkner Automotive Group is a family-owned dealership serving Central and Southeastern Pennsylvania, comprising 31 locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug-Free Workplace.

Referrals can increase your chances of interviewing at The Faulkner Organization by 2x.

Set job alerts for "Automotive Service Advisor" roles in Harrisburg, PA and York, PA, with salaries ranging from $40,000 to $80,000.