Automotive Service Advisor / Writer | Weekends Off | Blendon Woods

Christian Brothers Automotive Corporation; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive service provider is looking for an Automotive Service Advisor in Columbus, OH. This role is key in ensuring customer satisfaction by serving as the main point of contact and guiding customers through repair processes. The ideal candidate will foster long-term relationships, manage workflows efficiently, and communicate effectively within a team environment.

Benefits

Top pay for Qualified Service Advisors

Closed Every Weekend

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Training Points for Rewards

Continuous Training Offered

Employee Appreciation Events

Weekly Team Lunches

Qualifications

• Friendly demeanor and positive attitude.
• Ability to manage customer service activities and help coordinate workflows.

Responsibilities

• Greet customers with hospitality and respect.
• Present clear repair solutions to customers.
• Manage workflow efficiently and maintain a positive environment.

Skills

Customer Relationship Management

Communication

Sales Skills

Job description

Job Overview

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the primary point of contact for our customers when they need assistance with their vehicle. You play a vital role in building strong relationships with our customers as they trust you with their vehicle investments.

Service Advisors are responsible for guiding customers through the repair process, keeping them informed about the status of their vehicle, and ensuring their satisfaction before they leave the facility.

• Top pay for Qualified Service Advisors/Parts Estimator
• Closed Every Weekend to Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Point Store Access - Redeem Your Training Points For Swag & Rewards
• Continuous Training Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Weekly Team Lunches
• Locally Owned and Operated

Hiring Location

8555 Sancus Blvd, Columbus, OH 43240

Responsibilities

• Greet every customer entering our facility with hospitality and respect
• Present clear and understandable repair solutions to customers
• Manage workflow efficiently within the store
• Sell our services honestly and effectively
• Maintain a positive attitude and foster a team environment
• Communicate professionally on the phone
• Build long-term relationships with customers and the store
• Perform customer service activities and coordinate as needed
• Shuttle customers in CBA branded vehicles as needed
• Ensure repairs meet proper specifications
• Collaborate with team members and assist others as needed
• Perform other duties as assigned

Qualifications

Physical Requirements

Positive attitude and friendly demeanor. Upbeat