Automotive Service Advisor - Weekly Pay & Growth

Haddad Auto Group; St. Albans (VT); On-site; USD 90,000 - 130,000; Full time

Job summary

Haddad Subaru of St. Albans in St. Albans, VT, is seeking an Automotive Service Advisor to deliver outstanding customer service and support the service department.

The role acts as the link between customers and technicians to ensure every vehicle receives the highest level of care and clear communication throughout the service process. Salary ranges from $90,000 to $130,000 per year, paid weekly, reflecting the role's responsibilities in greeting customers, documenting concerns, explaining

Qualifications

• Experience as a Service Advisor or in a customer-facing automotive role.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Detail-oriented with excellent organizational skills.
• Proficiency with computer systems and service management software.
• Ability to work flexible hours as needed.

Responsibilities

• Greet customers promptly and professionally, establishing a friendly and trustworthy rapport.
• Accurately document customer concerns and vehicle information.
• Provide clear explanations of recommended services and repairs.
• Write repair orders and assist with scheduling and parts ordering.
• Communicate effectively with customers regarding vehicle status and timelines.
• Work closely with the service technicians to ensure workflow efficiency.
• Maintain detailed records of services and interactions for follow-up and accountability.
• Handle customer inquiries and resolve issues to maintain high customer satisfaction.
• Experience with Tekion DMS is a plus.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Detail-oriented

Tools

Tekion DMS

Job description

Haddad Subaru of St. Albans in St. Albans, VT, is seeking an Automotive Service Advisor to deliver outstanding customer service and support the service department.

The role acts as the link between customers and technicians to ensure every vehicle receives the highest level of care and clear communication throughout the service process. Salary ranges from $90,000 to $130,000 per year, paid weekly, reflecting the role's responsibilities in greeting customers, documenting concerns, explaining