Automotive Service Advisor | Weekends Off & Up to $75K

Christian Brothers Automotive Corporation; Edwardsville (IL); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Up To 75K

Closed Weekends

Paid Vacation

Healthcare Benefits

Matching Retirement

Ongoing Training

Locally Owned

Financial Wellness Program

Chaplain Care

Weekly Team Lunches

Training System

Rewards Store

Job summary

Christian Brothers Automotive Corporation in Edwardsville, IL is seeking an Automotive Service Advisor/Writer to guide guests through the repair process. You will build lasting relationships, present transparent repair options, and help manage workflow while delivering top-tier customer service.

This full-time role offers a strong benefits package, progression opportunities, and a work schedule with weekends off to spend time with family.

Qualifications

• Excellent communication with technicians and guests.
• Strong customer service to address inquiries and concerns.
• Excellent organization and problem-solving abilities.
• Proficient with Windows-based software and automotive store apps.
• Willingness to be coached and growth mindset.
• Background in Customer Service, Sales, or Project Management helps.
• Experience in Automotive Sales, Advisor/Writer, or Estimator roles preferred.

Responsibilities

• Greet every guest entering the store with hospitality and respect.
• Build long-term relationships between the store, you, and our guests.
• Present the best repair solution in clear, understandable terms.
• Help manage the store workflow efficiently and effectively.
• Sell services honestly without compromising integrity.
• Maintain a positive, team-oriented attitude at all times.
• Communicate clearly on the phone with guests and technicians.
• Direct and participate in customer service activities as needed.
• Support shuttle duties in CBA branded vehicles.
• Ensure repairs adhere to proper specifications and safety standards.
• Collaborate with teammates and assist others as needed.

Skills

Communication

Customer service

Organizational skills

Windows software

Coachable

Sales mindset

Experience in sales/advising

Tools

Tekmetric

Job description

Christian Brothers Automotive Corporation in Edwardsville, IL is seeking an Automotive Service Advisor/Writer to guide guests through the repair process. You will build lasting relationships, present transparent repair options, and help manage workflow while delivering top-tier customer service.

This full-time role offers a strong benefits package, progression opportunities, and a work schedule with weekends off to spend time with family.