Automotive Service Advisor - Toyota

MAN; Boone (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid vacation

Career advancement

Training

Family-oriented

Job summary

Modern Automotive in Boone, NC, is seeking a motivated Automotive Service Advisor at Toyota of Boone to welcome customers and address their vehicle service needs. You will listen to concerns, document issues, and communicate estimates, while staying in touch with customers throughout the service process.

This role collaborates with technicians and service management in a fast-paced dealership setting. We offer a competitive earnings potential, semi-monthly pay, comprehensive health and other

Qualifications

• Previous automotive service advising or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Organized, dependable, and detail-oriented.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Welcome customers and assist with their vehicle service needs.
• Listen to customer concerns and document vehicle issues.
• Recommend necessary maintenance and repairs.
• Prepare repair orders and communicate estimates.
• Keep customers updated throughout the service process.
• Work closely with technicians and service management.
• Build lasting customer relationships through honest communication and excellent service.

Skills

Previous automotive service advising

Customer service experience

Communication skills

Interpersonal skills

Organized

Detail-oriented

Fast-paced environment

Job description

Modern Toyota of Boone
225 Modern Way
Boone, NC 28607, USA

Description

Toyota of Boone | Modern Automotive

WHAT WE OFFER:

$60,000–$100,000+ annual earning potential

Semi-monthly pay

FREE employee health insurance

Dental, vision, life, and disability insurance

401(k) with company match

Paid vacation and holidays

Ongoing training and career advancement opportunities

Family-oriented work environment

ABOUT MODERN AUTOMOTIVE:

Modern Automotive is looking for a motivated, customer-focused Automotive Service Advisor to join our team at Toyota of Boone!

We are a fourth-generation, family-owned automotive group established in 1933. We take pride in investing in our employees, building lasting relationships, and providing opportunities for long-term career growth.

WHAT YOU'LL DO:

Welcome customers and assist with their vehicle service needs.

Listen to customer concerns and document vehicle issues.

Recommend necessary maintenance and repairs.

Prepare repair orders and communicate estimates.

Keep customers updated throughout the service process.

Work closely with technicians and service management.

Build lasting customer relationships through honest communication and excellent service.

WHAT WE'RE LOOKING FOR:

Previous automotive service advising or customer service experience preferred.

Strong communication and interpersonal skills.

Excellent customer service abilities.

Organized, dependable, and detail-oriented.

Ability to work in a fast-paced dealership environment.

Positive attitude and willingness to learn.

Automotive knowledge is a plus.

WHY JOIN MODERN AUTOMOTIVE?

At Modern Automotive, you're more than an employee number. We are a privately owned, fourth-generation automotive group that values our employees, our communities, and our commitment to doing things the right way.

Equal Employment Opportunity (EOE):

Modern Automotive is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Loyal

: Shows firm and constant support to a cause

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.