Automotive Service Advisor — Sell Services, Grow Career

Gunnell's Tire & Auto; Mesa (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into Service Manager/MA

Job summary

Gunnell's Tire & Auto is seeking a friendly Service Advisor to greet guests, translate mechanical details into clear recommendations, and guide customers through tires, wheels, repairs, and services. You’ll build lasting relationships, maintain showroom standards, and collaborate with a skilled team to deliver fast, accurate service while growing with the company toward leadership roles.

We offer competitive compensation with overtime opportunities and a full benefits package, including health

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive plus strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Flexible availability, including weekends, to serve customers when needed.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Teamwork

Problem-solving

Job description

Gunnell's Tire & Auto is seeking a friendly Service Advisor to greet guests, translate mechanical details into clear recommendations, and guide customers through tires, wheels, repairs, and services. You’ll build lasting relationships, maintain showroom standards, and collaborate with a skilled team to deliver fast, accurate service while growing with the company toward leadership roles.

We offer competitive compensation with overtime opportunities and a full benefits package, including health