Automotive Service Advisor — Sell, Guide & Grow

Big-Brand-Tire-; Pleasanton (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission and overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts and referral bonus

ASE reimbursement

Job summary

Big Brand Tire & Service in Pleasanton, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating mechanical details into clear recommendations and helping customers choose tires, wheels, repairs, warranties, and services.

Join a results-focused team that values speed, accuracy, and service. We offer competitive pay with commission and overtime, paid vacation, medical plans, a 401(k) with

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Strong customer service and transferable sales background.
• Proven ability to sell services and build trust.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales

Customer service

Sales background

Job description

Big Brand Tire & Service in Pleasanton, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating mechanical details into clear recommendations and helping customers choose tires, wheels, repairs, warranties, and services.

Join a results-focused team that values speed, accuracy, and service. We offer competitive pay with commission and overtime, paid vacation, medical plans, a 401(k) with