Automotive Service Advisor: Sell & Delight Customers

Big Brand Tire & Service; Arroyo Grande (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Vacation & holidays

Medical/dental/vision insurance

Life insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests and provide a world-class service experience. You will translate between customer and technician, confidently selling tires, wheels, repairs, warranties, and services while documenting findings and maintaining showroom standards.

Join a results-driven team focused on speed, accuracy, and customer relationships, with genuine opportunities for career growth into service leadership and management. Weekend availability is a plus.

Qualifications

• 1-3 years of experience in automotive service sales and strong customer service background.
• Proven ability to sell services and build trust.
• Valid driver's license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Automotive sales

Communication

Problem solving

Team player

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests and provide a world-class service experience. You will translate between customer and technician, confidently selling tires, wheels, repairs, warranties, and services while documenting findings and maintaining showroom standards.

Join a results-driven team focused on speed, accuracy, and customer relationships, with genuine opportunities for career growth into service leadership and management. Weekend availability is a plus.