Automotive Service Advisor: Sell, Advise & Delight

Big Brand Tire & Service; Portland (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Commission & overtime

Paid vacation

Insurance: medical/dental/vision/life

401(k) with match

Employee discounts & referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service in Portland, OR is seeking a Service Advisor who greets guests, translates mechanical needs into clear recommendations, and sells tires, wheels, repairs, and services while maintaining showroom standards.

This role offers an hourly rate with commission, overtime, and a path to service manager roles, plus benefits like healthcare, 401(k), paid vacation, and ASE reimbursement.

Qualifications

• 1-3 years of experience in automotive service sales and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Big Brand Tire & Service in Portland, OR is seeking a Service Advisor who greets guests, translates mechanical needs into clear recommendations, and sells tires, wheels, repairs, and services while maintaining showroom standards.

This role offers an hourly rate with commission, overtime, and a path to service manager roles, plus benefits like healthcare, 401(k), paid vacation, and ASE reimbursement.