Automotive Service Advisor — No Weekends or Evenings

L & R Automotive; Arvada (CO); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid personal time off

7 paid holidays

3 paid sick days

Paid training and development

Employee discounts

Modern equipment and technology

Digital Vehicle Inspections

Lunch provided weekly

Clear expectations

Reliable leadership

Growth opportunities

Job summary

L & R Automotive is seeking an experienced Automotive Service Advisor to join our growing, family-owned shop in Colorado. This role focuses on guiding customers through the repair process and maintaining clear communication between front counter and technicians.

We offer a stable schedule with no evenings or weekends, competitive hourly pay, and comprehensive benefits. This is a long-term position with opportunities for growth within a supportive team environment.

Qualifications

• Previous automotive Service Advisor or Service Manager experience.
• Understands automotive repair and maintenance.
• Can confidently present estimates without being pushy.
• Understands selling repairs versus informing customers.

Responsibilities

• Greet customers and listen to concerns.
• Document customer concerns accurately.
• Build and present repair estimates.
• Review Digital Vehicle Inspections with customers.
• Explain repairs in clear terms to customers.
• Handle questions and objections professionally.
• Keep customers updated throughout the repair process.
• Coordinate workflow with technicians.
• Manage repair orders from drop-off to completion.
• Notify customers when vehicles are finished.
• Maintain an organized and productive shop.
• Deliver a customer experience that keeps people coming back.

Job description

L & R Automotive is seeking an experienced Automotive Service Advisor to join our growing, family-owned shop in Colorado. This role focuses on guiding customers through the repair process and maintaining clear communication between front counter and technicians.

We offer a stable schedule with no evenings or weekends, competitive hourly pay, and comprehensive benefits. This is a long-term position with opportunities for growth within a supportive team environment.