Service Advisor

Don Duncan’s All American Auto & Tire; Millbrook (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Career growth opportunities

Job summary

Don Duncan’s All American Auto & Tire in Montgomery and Millbrook, AL, is seeking a Retail Salesperson/Automotive Service Advisor to help customers choose repair and maintenance services, greet them warmly, and schedule appointments. You will clearly explain recommended repairs and keep customers informed of progress.

The role emphasizes strong communication, team leadership in a fast-paced shop, and a proactive, solutions-focused mindset, with the goal of delivering exceptional customer service

Qualifications

• Automotive industry experience (at least 2 Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service

Responsibilities

• Greet customers and assess their vehicle needs.
• Schedule appointments for repair and maintenance.
• Explain service options and recommended repairs to customers.
• Update customers on repair progress and communicate timelines.
• Maintain clear, proactive communication to ensure customer satisfaction.

Skills

Strong communication

Interpersonal skills

Team leadership

Proactive problem-solving

US work authorization

Job description

Overview:

As a Retail Salesperson/Automotive Service Advisor, you'll be responsible for assisting customers with their vehicle repair needs. Typical duties include greeting customers, scheduling appointments, and telling them about the types of services our shop offers. You'll update customers and clearly communicate repair recommendations to customers and keep them apprised on the progress of their vehicle repairs.

What You’ll Be Doing:

• Automotive industry experience (at least 2 Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service

What You'll Bring with You:

• Automotive industry experience (at least 2+ Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service
• Effective communication skills and ability to work well within a team environment.
• Must be able to lift and move work-related items up to 50 pounds, and stand for extended periods of time.
• Must be able to push, pull, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands.
• Must be authorized to work in the United States.

What You’ll Get in Return:

• You’ll be on the fast track to the future you’ve dreamed about. We are serious about your career growth and provide the support needed to get you where you want to go.
• We work in a fast-paced, family environment.
• Competitive pay plans
• Full suite of benefits including health, paid time off, 401(k) with match, and much more.

About Us

Don Duncan’s All American Auto & Tire is your trusted source for reliable auto repair, maintenance, and tires in Montgomery and Millbrook, AL. From oil changes and brake service to new tires and alignments, our experienced team is here to keep your vehicle running smoothly. With four convenient locations across the River Region, we offer honest pricing, quality workmanship, and dependable service.